Contact Our Editorial Team

Do you have a question about the menu? Did you notice a price discrepancy at your local Cook Out restaurant? We strive for accuracy and welcome submissions from our readers.

Send Us An Update

If you are submitting a price correction, please mention the store city and state, and attach a photo of the menu board if possible.

How to reach us

How we handle corrections and reader mail

Cookout Menu Prices is maintained by editors who verify menu data in person and by phone. When you email us, you help keep prices, hours, and nutrition estimates accurate for fans who rely on this site before they visit the drive-thru.

Price corrections are highest priority. Include the city, state, store address if known, the item name, the price you saw, and the date of your visit. A photo of the menu board speeds verification because many locations update boards before third-party apps notice.

What to include in nutrition or hours updates

Nutrition submissions should describe the item as ordered (style, toppings, size) because macros shift with sauces and bun choices. If you have a register receipt, mention whether the item was à la carte or part of a Tray.

Hours corrections are common near holidays and semester breaks. Tell us whether the dining room, walk-up window, or drive-thru changed—some stores adjust lanes independently.

Response times and limitations

We read every message but cannot guarantee same-day replies. Urgent allergen questions should go to the store manager first; we provide planning guidance, not real-time kitchen instructions.

We do not process Cook Out employment, franchise, or refund requests. Those must go through official Cook Out channels.

Partnerships and media

For press, data licensing, or partnership questions, use the general inbox. We do not sell placement inside nutrition tables or location listings.

This site is not operated by Cook Out Inc.; brand names are used descriptively for menu education.

Frequently asked contact topics

Readers often ask whether a price is outdated, whether a milkshake flavor is regional, or whether Tray combinations differ by campus store. Include as much context as possible so we can reproduce your finding.

We cannot forward complaints about individual visits to corporate Cook Out teams. For order issues, contact the store manager during business hours with your receipt.

Thank you for helping the community keep Cook Out menu data transparent—accurate crowdsourced corrections are how this site stays useful without an official API from the chain.

Using Cookout Menu Prices responsibly

Our guides are compiled independently from menu boards, ingredient disclosures, and field visits across Southeastern states. Prices and items change; confirm at your speaker box when precision matters.

For medical nutrition or allergen decisions, speak with the restaurant manager and your healthcare provider—shared fryers and grills make cross-contact common at Cook Out.

Bookmark category and item pages when you order often; each includes price, calorie, and nutrition lenses for the same product.